Privacy Policy

LeadsDukaan · Effective date: 1 September 2026

This Privacy Policy explains how LeadsDukaan collects, uses, stores and shares information when you create an account or use the platform.

1. Information we collect

Account information: name, mobile number and password-related information. Passwords are stored as a secure password hash rather than as plain text.
Usage information: account activity, unlocked-lead records, credit balances and transaction-related records needed to operate the service.
Lead information: information uploaded to LeadsDukaan by authorized users, such as name, mobile number, email, city, country, designation and other lead fields supported by the platform.
Payment information: payment/order identifiers and transaction status received from the applicable payment provider. Payment credentials such as card/UPI credentials are handled by the payment provider rather than stored by LeadsDukaan as part of normal payment processing.

2. How we use information

To create and maintain user accounts.
To authenticate users and protect account access.
To process credit purchases and maintain credit balances.
To provide lead discovery, unlocking and unlocked-lead functionality.
To maintain transaction, security, fraud-prevention and audit records.
To provide customer support and respond to service issues.
To improve reliability, security and platform functionality.

3. Lead data sharing

Lead data is part of the service. When a user successfully unlocks a lead using the required credits, the platform may provide that user with the lead information configured to be available for that lead. This is intentional service functionality, not an accidental disclosure.

Important for lead uploaders: do not upload information that you do not have a lawful basis or authorization to provide. You are responsible for ensuring that lead data you upload can lawfully be processed and shared for the purpose for which you provide it.

4. Payment and transaction data

Payments may be processed through third-party payment providers such as Razorpay or another payment method enabled on the platform. We may receive payment/order identifiers, amount, status and related verification information so that a successful purchase can be credited to your account.

5. Data security

We use reasonable technical and organizational measures to protect account and platform information. No internet-based service can guarantee absolute security. Users must also protect their passwords and must immediately report suspected unauthorized access.

6. Data retention

We may retain account, transaction, credit and unlock records for as long as reasonably necessary to provide the service, maintain records, resolve disputes, prevent fraud, comply with legal obligations and protect the platform.

7. Your responsibilities

Keep your login credentials confidential.
Use lead information lawfully and responsibly.
Do not attempt to access data that your account has not unlocked.
Do not scrape, copy, resell or redistribute restricted lead data in violation of the Terms & Conditions or applicable law.

8. Third-party services

Some services used by LeadsDukaan, including payment processing and infrastructure, may be operated by third parties. Those providers may process information according to their own privacy policies and applicable requirements.

9. Policy updates

We may update this Privacy Policy when our services, technology or legal requirements change. The latest version will be published on this page.

10. Contact us

For privacy questions, requests or concerns, email support@leadsdukaan.com.

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